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Bilingual Medicare Inside Sales Representative (Cantonese or Mandarin)

Company: Centene
Location: Huntington Beach
Posted on: September 12, 2020

Job Description:

Bilingual Medicare Inside Sales Representative (Cantonese or Mandarin) Position Purpose: - The Medicare Inside Sales Representatives for our Medicare programs ensure that a Centene Medicare plan is the choice for Medicare-eligible individuals. They use a consultative sales approach to encourage enrollment in a Centene Medicare plan by presenting product options to prospective members, while understanding and complying with Medicare and state regulations and company policies. Representative handle inbound telephone inquiries, follow up on leads, and may conduct outbound call campaigns to achieve enrollment goals, These activities may result in telephonic enrollments, in-home appointments, seminar reservations or an information request with follow up call. - Answers inbound prospective member calls and qualifies prospects and may conduct outbound call campaigns - Presents plan options to prospective members to encourage enrollment in a Centene Medicare plan. May complete the sale telephonically or refer leads to outside sales representatives for in-home appointments and enrollment meetings. - Follows up with leads telephonically and electronically (i.e.: email) encouraging enrollment into a Centene Medicare plan while retaining existing plan membership. - Handles web inquiries and responds through outbound calls or email. - Orders pre-sale materials and distributes leads to outside sales representatives via lead tracking system () as needed. - Follows scripts for inbound calls, outbound calls, and telephonic enrollments. - Remains up-to-date and familiar with competitor's health insurance plans and industry trends. - Focus on production and keeps up with team goals. - Performs other duties as assigned. Education/Experience: - Candidate must be bilingual, Cantonese or Mandarin - High school diploma or equivalent required; College Degree preferred. - Minimum two years of experience in call center telesales, inside sales or related field. Experience in insurance sales and Medicare highly desired. License/Certification: - Valid insurance license issued by appropriate state insurance regulating agency for assigned states required. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Business Development & Sales USA-California USA-California-Huntington Beach Health Net of California Full-time

Keywords: Centene, Huntington Beach , Bilingual Medicare Inside Sales Representative (Cantonese or Mandarin), Sales , Huntington Beach, California

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