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Support Technician II

Company: VirtualVocations
Location: Huntington Beach
Posted on: September 17, 2023

Job Description:

A company is looking for a Support Technician II.
Key Responsibilities:

Answer calls and emails from customers, providing technical support and training
Create documentation and guides for publication on the website
Recreate and document issues found by customers before escalating to the Support Supervisor

Required Qualifications:

Windows security and network troubleshooting knowledge
Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
Ability to work in a team environment and/or independently

Keywords: VirtualVocations, Huntington Beach , Support Technician II, Professions , Huntington Beach, California

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