Member Service Guide Supervisor
Company: VirtualVocations
Location: Huntington Beach
Posted on: September 15, 2023
|
|
|
Job Description:
A company is looking for a Member Service Guide Supervisor.
Key Responsibilities:
Lead and manage a team of Member Service Guides, providing coaching
and training to exceed member expectations and achieve goals
Analyze data trends and close performance gaps to ensure
established service levels are met
Create a transparent team culture, exchanging both positive and
critical feedback on a daily basis
Required Qualifications:
Previous people management experience
Bachelor's Degree or equivalent customer-facing and management work
experience
Ability to work in a startup, fast-paced environment
Health insurance experience, preferably in Medicare Advantage
Bilingual in English and either Creole or Spanish is a plus
Keywords: VirtualVocations, Huntington Beach , Member Service Guide Supervisor, Other , Huntington Beach, California
|
Click
here to apply!
|
