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Host

Company: Pasea Hotel & Spa
Location: Huntington Beach
Posted on: September 21, 2022

Job Description:

Tanner's Restaurantis seeking enthusiastic, hospitable, anddynamicindividuals to join our team as a Host!

Named "Best of the Best Hotel Restaurant" by Modern Luxury OC and "The Best Oceanfront Dining" by Elevated Life Magazine, Tanner's Restaurant is the celebrated restaurant located at Pas--a Hotel & Spa. The culinary gem features fresh, contemporary coastal cuisine inspired by the diversity of Southern California and blending with it the flavors of renowned surf cultures from around the world. Focusing on locally grown and seasonal ingredients paired with international flavors, Tanner's utilizes innovative culinary techniques to create a uniquely eclectic menu. Showcasing breathtaking views of the Pacific Ocean from the indoor and outdoor seating areas, Tanner's also has an extended indoor bar plus a chic Treehouse-style rooftop bar that overlooks the ocean. The restaurant offers guests and locals a playful beach side atmosphere that connects them to the local surf scene while enjoying an unforgettable dining experience. Come join one of the most dynamic teams in Orange County.

Are you an individual who enjoys variety and working in a fast-paced service environment? Do you enjoy working in ateam orientedculture where providing outstanding and consistent quality service to others is appreciated? Are you attentive to details and have excellent follow through?

If the answer is YES,Pas--a Hotel & Spaand Pacific Hospitality Group is looking for you!

Job Summary:

A Host welcomes and warmly greets guests on arrival. Answers telephone, takes reservations and manages the efficient and timely seating of guests to a table that best serves their wishes.

Essential Duties/Responsibilities:


-Greets guests upon arrival and seats them at their table. Provides them a menu and provides general information about the restaurants and meal options at the hotel.
-Prepares/maintains a list of guests waiting to be seated.Keeps supervisor informed about guest counts and wait times.
-Introduces guest to their server as they are seated and thanks guests as they depart and invites them to return at a future date.
-Cleans work areas and waiting areas according to department standards.
-Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
-Answers telephone and assists guests by recording reservations, providing information about menu options, and restaurant location. Responds to guest inquiries about the property and location of key areas such as restrooms, lobby, other food/beverage establishments, etc.
-Remains aware of current house count, visiting VIP's, and hotel events to provide excellent service.
-Assists service staff by running food, refilling beverages and bussing tables in dining room if needed.
-Maintains cleanliness of work areas and hostess stand throughout the day. Checks the restroom and perimeter of the restaurant regularly for cleanliness and reports any needs to housekeeping staff.
-Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Job Requirements:

-Prior customer service and cash handling experience desired.
-Must demonstrate positive attitude and professional demeanor. Requires communication and interpersonal skills and commitment to a high level of guest satisfaction.
-Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
-Requires ability to learn and use telephone and computer systems used at the hotel. Working knowledge and skills of computer operation required.
-Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
-Requires ability to learn and use telephone and POS computer systems used at the hotel.
-Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
-Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.
-Must be at least 18 years of age. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
The ideal candidate will have:

-Prior customer service experience.
Physical Requirements:

While performing the duties of the job the team member regularly stands and walks for sustained periods of time.The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member frequently needs to hear voices while interacting with guests.Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. Lifting is occasionally required to prepare dining areas, serve food and beverages and move garbage. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes.The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.The team member is occasionally subject to extreme heat, with temperatures above 100 degrees while moving around in the kitchen or performing duties while outside temperatures are high. The team member is occasionally subject to loud noise (or music) when working in or around the kitchen and in dining areas.

Pas--a Hotel & Spa is an equal opportunity employer M/F/V/D.

(ref. 43347)

Keywords: Pasea Hotel & Spa, Huntington Beach , Host, Other , Huntington Beach, California

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