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Community Outreach Associate - PAID TRAINING!

Company: Experiential
Location: Huntington Beach
Posted on: June 18, 2022

Job Description:

Our Entry Level Community Outreach Associate is what makes Experiential, Inc. special. Our Entry Level team has a talent for understanding the complexities of today's technologies and their ability to see around corners gives us a competitive edge. There's no such thing as the status quo at Experiential, Inc. We continually encourage one another to raise the bar and are excited to welcome an Entry Level Community Outreach Associate into the fold. At Experiential, Inc. we promote a government-funded program dedicated to helping select communities meet their telecommunications needs. Our Community Outreach mission is to pinpoint areas where people have been underserved in our increasingly wireless world. The federally funded Lifeline Assistance program is backed by a Fortune 500 telecommunications brand and provides free cell phones and minutes to those who qualify. Our Community Outreach Associates ensure that these vital, life-supporting tools are available to underserved individuals. Together our Community Outreach team helps families and communities thrive. Entry Level Community Outreach Associate Responsibilities: Welcome new enrollees and provide an overview of the Federal Lifeline Program services, processes, and ensure that the consumer is qualified for the program Maintain high-levels of confidentiality with sensitive client information Act as the primary point of contact responsible for handling all enrollment appointments Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve Empathize and deescalate consumer concerns with sincerity, understanding, and care Utilize provided tools and resources to effectively educate consumers on the benefits provided by the Federal Lifeline Program Job Requirements:Entry Level Community Outreach Associate Qualifications: 1-2 years of experience in Consulting, Customer Service, Benefits Enrollment, Member Services, or sales preferred Degree in Communications, Psychology, Marketing, Business Management or related fields Ability to maintain a positive attitude, even in times of stress Agile thinker and decision-make Impeccable professionalism and communication with clients, management, and fellow staff Excellent organizational skills with keen attention to detail and follow-through in a role that leaves limited opportunity for errors -

Keywords: Experiential, Huntington Beach , Community Outreach Associate - PAID TRAINING!, Other , Huntington Beach, California

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