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Boardwalk Host

Company: The Waterfront Beach Resort
Location: Huntington Beach
Posted on: January 7, 2022

Job Description:

Responsibilities Include:

  • Greeting and escorting guests to seating area in the restaurant and/or patio, monitoring the restaurant and all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
  • Read, maintain, and make daily entries in the logbook (if applicable) to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel daily. Assign stations to service staff.
  • Conduct daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events, and pertinent memos.
  • Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
  • Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins.
  • Perform other duties as requested, such as carrying coffee and/or tea pots throughout restaurant, refilling guests' cups as requested, handling special guest requests, and ensuring guest satisfaction.
  • Maintain an open line of communication between guests, management, and staff.
  • Attend required meetings.
    Regular attendance in conformance with the standards, which may be established by The Waterfront Beach Resort from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, associates will be required to work varying schedules to reflect the business needs of the resort - to include weekends and holidays.
    Assimilate into The Waterfront Beach Resort culture through understanding, supporting, and participating in all event programs. Demonstrate working knowledge of the service standards.

Keywords: The Waterfront Beach Resort, Huntington Beach , Boardwalk Host, Other , Huntington Beach, California

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