Henry's Wine Bar Host
Company: The Waterfront
Location: Huntington Beach
Posted on: November 15, 2021
Seeking a highly skilled, energetic, motivated, guest service
driven Host to join our Henry's Uncorked team!
Greeting and escorting guests to tables in the restaurant,
monitoring the restaurant and all staff, maintaining a courteous
and efficient operation of the patio to ensure guest satisfaction.
Creating floor plans and identifying VIP guests as well as
controlling the flow of the wine bar patio.
Meet and greet guests as they arrive, offer choice of seating, then
escort them to their table and present menu.
Read, maintain and make daily entries in the logbook to coordinate
communication between shifts and management.
Maintain proper set-up of patio. Assign stations to service
Conduct daily "roll call meetings" to keep staff informed of
current promotions, daily specials, guest comments, daily events
and pertinent memos.
Receive, record and make any necessary arrangements for
reservations and special functions in the restaurant.
Perform opening and closing duties. Assist others with side work to
include cleaning, stocking, and folding napkins.
Perform other duties as requested, such as carrying silverware
throughout restaurant, refilling guests' cups as requested,
handling special guest requests, and ensuring guest
Maintain an open line of communication between guests, management,
Attend required meetings.
Knowledge of restaurant operations, to include appropriate staffing
levels, service equipment and guest relations.
Ability to read the English language to fully comprehend guest
requests, memos, reservations, promotional materials, event orders
and similar written materials.
Ability to speak the English language sufficient to conduct small
employee meetings to impart new information.
Ability to remember, recite and promote the variety of menu
Ability to move throughout a crowded room to seat guests.
Ability to effectively deal with guest complaints and concerns in a
friendly and positive manner. This involves listening to the nature
of the concern, demonstrating empathy with the guests and providing
positive and proactive solutions.
Position will be required to work a varied schedule that may
include evenings/nights, weekends and holidays.
High school graduate or equivalent required. Restaurant greeter
experience preferred. OpenTable experience is a plus. Food Service
Sanitation Certification. CPR / 1st Aid certification preferred.
Interested applicants, please submit your resume.
Keywords: The Waterfront, Huntington Beach , Henry's Wine Bar Host, Other , Huntington Beach, California
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