Supervisor, Nursing-LVN

Company: Optum
Location: Huntington Beach
Posted on: July 22, 2021

Job Description:

OVERVIEW OF POSITION:

Responsible for providing direct supervision of teammates and management of daily departmental operations in a given patient care area as well as providing direct patient care daily under the direction

ESSENTIAL FUNCTIONS:

• Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
• Closely monitors patient safety at all times; i.e. does not leave patient on an exam table unattended and participates in Optum fall prevention program.
• Complies with Optum sharps safety program at all times, i.e. only using devices with safety features and employing safe work practices.
• Supervises clinical operations of a given patient care area.
• Assists Site Administrator in ensuring compliance in licensing, certification and competencies.
• Evaluates nursing competencies and decisions according to current nursing practices.
• Functions as a resource and serves as a liaison between administration, clinicians, staff and other departments.
• Participates in all Nursing Leadership regional meetings and Nurse Peer Review as needed.
• Identifies and participates in the quality improvement projects for the site.
• Conducts monthly staff meetings to evaluate departmental needs and to communicate operational updates.
• Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Verifies that the informed consents for procedures have been signed, dated and witnessed.
• Assists with Quality Metrics, Comprehensive Health Assessment Programs (CHAPS) formally HCC research, telephone call procedures, and patient follow up procedures.
• Prepares labels, collects and transports various specimens to appropriate destinations.
• Conducts pre and post-operative teaching for the patient, taking into account all psychological, physiological and religious aspects.
• Works in collaboration with a clinician to prepare, monitor and discharge patients after a procedure.
• Cleans and stocks exam and procedure/surgery rooms.
• Serves as a relief for the teammates.
• Assists with all departments specific functions within the LVN scope of practice.
• Ensures monthly expiration logs for medications and sample medications (refrigerated and non-refrigerated) are maintained.
• Ensures yearly expiration logs for Preventative Maintenance (PM) are performed as needed.
• Ensures EKG reconciliation is performed and confirmed EKG’s are seen by clinician before patient is discharged.
• Ensures referral tickler file / log are maintained.
• Ensures immunization records and updating EHR (including California Immunization Registry (CAIR)) are performed.
• Attends mandatory annual skills validation and Annual Clinical updates that may take place during evening hours and weekends (selected Saturdays only).
• Frequently monitors overdue orders and follows approved process to address the orders.
• Assists with Meaningful Use (MU) initiative by encouraging patients to sign up for Follow My Health (FMH), obtaining patient’s email addresses, updating smoking status, and other initiatives.
• Assists clinicians with medication reconciliation per guidelines.
• Uses approved standing orders to perform, order test and update referrals.
• Assists with entering referrals in electronic health records EHR for clinician to authorize.
• Enters medical billing charges for services rendered in EHR.
• Participates in verifying medications and vaccine doses for non-licensed teammates.
• Provides direct patient care.
• Mentors and trains teammates in collaboration with the Site Administrator, lead clinician and people services department.
• Attends in all mandatory Clinical Teammate Orientation (CTO) (both instructor led and online courses), Annual Clinical Updates, and Skills validation including those that could be held after working hours including the weekend.
• Participates in facilitation of annual skills validation for Medical Assistants take place during evening hours and or weekends (selected Saturdays only).
• Ensures all Patient Intervention Reports (PIR) have been reviewed and actions taken.
• Assists clinician and licensed nursing teammates in responding to patient emergency situations as per Emergency Response Protocols.
• Cross trainings to work in other departments or other duties as assigned by supervisor /management.
• Performs additional duties as assigned.

EDUCATION:

• 1 or 2 years of post-high school education or a degree from a two-year college.
• Graduate of an accredited school of Nursing.
• Current California LVN license.
• Current Basic Life Support for Providers, by American Heart Association (AHA) - (100% online certification is not acceptable).
• Advanced Life Support certification preferred – (100 Online certification is not acceptable) .

EXPERIENCE:

Minimum:

• Over 1 year and up to and including 3 years of experience.

Preferred:

• Prior supervisory experience.
• Prior ambulatory care experience.

KNOWLEDGE, SKILLS, ABILITIES:

• Computer literate.
• Manual dexterity to use/handle equipment and instruments.
• Skilled in phlebotomy and I.V. therapy.
• Excellent verbal and written communication skills.
• Able to concurrently perform multiple tasks.

If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work. (SM)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, Huntington Beach , Supervisor, Nursing-LVN, Other , Huntington Beach, California