Technical Support Engineer
Location: Huntington Beach
Posted on: January 8, 2022
Top company to work for!! Great benefits!
This Jobot Job is hosted by Lindsey Perea
Are you a fit? Easy Apply now by clicking the "Apply" button and
sending us your resume.
Salary $65,000 - $75,000 per year
A Bit About Us
Join a top manufacturing company based in Huntington Beach! The
company has quickly been growing due to new product releases and is
looking to add a Technical Support Engineer! The Technical Support
Specialist is responsible for responding to and resolving clients'
technical issues in a timely, efficient, professional manner.
Responsibilities also include documenting all issues, Technical
troubleshooting, providing root cause analysis and resolution.
Why join us?
Health coverage + Dental Vision
401k with 8% match
On site gym
Essential Job Functions
The identification of Essential Job Functions does not display an
exhaustive list of all duties that may be assigned to this
position, nor does it restrict the related work that may be
assigned to this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- Maintain existing customer relationships
- Provide first level troubleshooting and resolve issues over the
phone or through e-mail communications
- Communicate effectively with clients to determine root cause
and appropriate course of action
- Develop customer knowledge by providing technical information
- Consult with engineers and other professional and technical
personnel on product capabilities
- Maintain close coordination with Sales team, engineering,
manufacturing and technical staff
- Perform other duties and responsibilities as requested or
- Comply with all Company policies
- BS in Engineering required
- 1-2 years work experience working in Engineering or Technical
- Proficient in Microsoft Office
Preferred Additional Experience/Training/Education
- Knowledge and/or experience in industrial controls &
- Proficient in ticketing systems
- Strong familiarity with using CRMs like Zendesk or
- 2-3 years work experience working in Engineering or Technical
- In-depth Mechanical, Fluid Mechanics, and Electrical
- Exceptional analytical and problem-solving skills
Interested in hearing more? Easy Apply now by clicking the "Apply"
Keywords: Jobot, Huntington Beach , Technical Support Engineer, IT / Software / Systems , Huntington Beach, California
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