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Customer Service Specialist

Company: Buchanan Company, Inc.
Location: Huntington Beach
Posted on: August 2, 2022

Job Description:

Job Description Customer Service Specialist An exciting opportunity: Buchanan Company is seeking a dynamic Customer Service Specialist to join our team at our Corporate office in Huntington Beach, CA. As Customer Service Specialist, you will coordinate day to day activity for customer requests, process customer quotes and maintain front line communication with customers and internal staff. This is an exciting opportunity for someone looking to grow in their career and be a part of a collaborative environment Why join our exceptional team? Work in Surf City, USA Enjoy Huntington Beach, the Pier, incredible sunsets, and fantastic dining after your day is done Weekly pay Salary negotiable based on experience. Great benefits Medical, Dental, Vision & Life Insurance. Paid Time-Off Sick, Vacation and Holidays. Growth We are eager to help you grow in your profession, opportunity for advancement. Stability We are a growing business, and our people grow with us What you may do in a day: Develop and review proposal documents with clients Use our real time Customer Relationship Management system to manage project opportunities, maintain status, and measure results Communicate with customers and internal staff to clarify information and requirements, and influence customer decisions Maintain a strong working relationship with your teammates within sales, estimating and other staff members --- sharing in the mutual desire to acquire, activate and service new and existing clients and grow our 40 years of expertise To be successful in this role you will have: High school diploma required; Associate or Bachelor's degree preferred 2-3 years of experience with information systems in an office environment Proficiency in MS Office applications High attention to detail with a demonstrated ability to meet timelines, manage multiple priorities and work cross-functionally Excellent problem solving and organizational skills Ability to work well to deadlines, with adaptability and flexibility in a fast paced, always evolving environment To learn more about us, please visit us at: We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ' Company Description Buchanan Company, Inc. is the parent of the following brands (Western Chute, The Chute Doctor, Buchanan Specialties, and Chute Parts). We have specialized in rubbish & linen chutes and waste compactors for over 80 years and are the leading authority on chute manufacturing, construction, service, and repair throughout the western states. Each brand provides the best product and service to owners, developers, builders, designers, architects, specifiers, and managers. Our 80 years of experience provide the foundation for our business. Our talented, and enthusiastic staff use the best of today---s technologies. We emphasize collaboration and service, both internally and with our customers, ensuring a superior customer experience. Our success brings much satisfaction to all, and a powerful motivation to continually improve.

Keywords: Buchanan Company, Inc., Huntington Beach , Customer Service Specialist, Hospitality & Tourism , Huntington Beach, California

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