Housekeeping Supervisor
Company: Pasea Hotel & Spa
Location: Huntington Beach
Posted on: June 19, 2022
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Job Description:
Pas--a Hotel & Spais looking foran enthusiastic and organized
hospitality professional to join our team as a Housekeeping
Supervisor!
Named one of the "Best New U.S. Coastal Hotels" by Cond-- Nast
Traveler, the oceanfront Pas--a Hotel & Spa is a modern oasis with
an unrivaled sense of clean, coastal style and comfort. Located in
the heart of the vibrant and emerging Huntington Beach community
and just steps from the city's iconic pier on USA Today's number
one beach in California, Pas--a Hotel & Spa provides the perfect
beach-goers escape. Discerning world travelers will be welcomed
with spacious guest rooms and suites, almost all with ocean views,
a celebrated signature restaurant featuring a wood-fired grill, a
chic rooftop lounge with panoramic ocean views, an oceanfront pool
experience with cabanas and poolside service, and a rejuvenating
Balinese-inspired spa. Come join one of the most dynamic teams in
Orange County.
Are you a fast thinking individual that meets challenges with
enthusiasm and urgency in a fast paced hospitality environment? Do
you take pride in your ability to motivate and lead a team to
provide outstanding guest satisfaction and quality service? Do you
enjoy varied activities, possess good follow up skills to ensure
the job is done, and have the ability to increase revenue and
customer satisfaction while achieving desired results?
If the answer is "Yes", thenPas--a Hotel & Spais looking for
you!
Job Summary:
Supervises Housekeeping staff to ensure housekeeping quality
standards are met and goals for the housekeeping department are
achieved. Builds and supervises teams effectively.
Essential Duties/Responsibilities:
-Trains and coaches housekeeping staff in specific cleaning and
housekeeping job tasks and in completion of daily schedules.
Conducts new team member training.
-Regularly tours assigned areas of the property to ensure
housekeeping standards are met and checks productivity in
completion of assignments.
-Coordinates cleaning and maintenance schedules according to guest
needs, working with front desk and maintenance personnel. Verifies
completion of laundry and inventory restocking.
-Resolves guest complaints within scope of authority, otherwise
refers the matter to management.
-Reporting to work as scheduled (on time and on regular basis) is
an essential function of the job.
-Develops work schedules and coordinates staff work assignments in
conjunction with Housekeeping management
-Supplements team's efforts by assisting with department services
(i.e. laundry and housekeeping)as needed
Job Requirements:
-One to two years increasingly responsible housekeeping experience
in hotel environment required. Prior supervisory experience
desired
-Requires ability to lead others in the department by mentoring and
providing training that results in staff that meets/exceeds guest
expectations and provides a high level of guest satisfaction.
-Ability to monitor labor as required by anticipating business
activity while ensuring that positions are staffed when and as
needed and labor cost objectives are met
-Requires ability to learn and use computer systems used at the
hotel
-Strong attention to detail and ability to handle multiple tasks
and solve problems
-Due to the cyclical nature of the hospitality industry, team
members may be required to work varying schedules to reflect the
business needs of the hotel. Work schedules will include working on
holidays, weekends and alternate shifts
Physical Requirements:
While performing the duties of the job the team member regularly
stands and walks for sustained periods of time. Works at a quick
pace. The team member frequently grasps objects. The team member
regularly reaches by extending hand(s) and arm(s) in any direction
while performing the essential functions of the job. The team
member frequently stoops and crouches. The team member frequently
pushes and pulls furniture or equipment. Lifting is regularly
required to move, clean or prepare rooms. Exerts up to 50 pounds of
force occasionally, and/or up to 20pounds of force frequently,
and/or up to 10 pounds of force constantly to move objects such as
carts, furniture and linens.The team member is subject to
environmental conditions found working both inside and outside. The
team member is occasionally subject to extreme heat and humidity
found in a laundry facility.
The team member is subject to hazards which includes proximity to
moving mechanical parts, electrical current, or exposure to
cleaning chemicals. The team member is occasionally subject to
atmospheric condition such as fumes, odors, or dusts.
(To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
above are representative of the knowledge, skills, and/or abilities
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.)
Pas--a Hotel & Spa is an equal opportunity and E-Verify employer
M/F/V/D
(ref. 44505)
Keywords: Pasea Hotel & Spa, Huntington Beach , Housekeeping Supervisor, Hospitality & Tourism , Huntington Beach, California
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