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Housekeeping Supervisor

Company: Pasea Hotel & Spa
Location: Huntington Beach
Posted on: June 19, 2022

Job Description:

Pas--a Hotel & Spais looking foran enthusiastic and organized hospitality professional to join our team as a Housekeeping Supervisor!

Named one of the "Best New U.S. Coastal Hotels" by Cond-- Nast Traveler, the oceanfront Pas--a Hotel & Spa is a modern oasis with an unrivaled sense of clean, coastal style and comfort. Located in the heart of the vibrant and emerging Huntington Beach community and just steps from the city's iconic pier on USA Today's number one beach in California, Pas--a Hotel & Spa provides the perfect beach-goers escape. Discerning world travelers will be welcomed with spacious guest rooms and suites, almost all with ocean views, a celebrated signature restaurant featuring a wood-fired grill, a chic rooftop lounge with panoramic ocean views, an oceanfront pool experience with cabanas and poolside service, and a rejuvenating Balinese-inspired spa. Come join one of the most dynamic teams in Orange County.

Are you a fast thinking individual that meets challenges with enthusiasm and urgency in a fast paced hospitality environment? Do you take pride in your ability to motivate and lead a team to provide outstanding guest satisfaction and quality service? Do you enjoy varied activities, possess good follow up skills to ensure the job is done, and have the ability to increase revenue and customer satisfaction while achieving desired results?

If the answer is "Yes", thenPas--a Hotel & Spais looking for you!

Job Summary:

Supervises Housekeeping staff to ensure housekeeping quality standards are met and goals for the housekeeping department are achieved. Builds and supervises teams effectively.

Essential Duties/Responsibilities:


-Trains and coaches housekeeping staff in specific cleaning and housekeeping job tasks and in completion of daily schedules. Conducts new team member training.
-Regularly tours assigned areas of the property to ensure housekeeping standards are met and checks productivity in completion of assignments.
-Coordinates cleaning and maintenance schedules according to guest needs, working with front desk and maintenance personnel. Verifies completion of laundry and inventory restocking.
-Resolves guest complaints within scope of authority, otherwise refers the matter to management.
-Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
-Develops work schedules and coordinates staff work assignments in conjunction with Housekeeping management
-Supplements team's efforts by assisting with department services (i.e. laundry and housekeeping)as needed
Job Requirements:

-One to two years increasingly responsible housekeeping experience in hotel environment required. Prior supervisory experience desired
-Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
-Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met
-Requires ability to learn and use computer systems used at the hotel
-Strong attention to detail and ability to handle multiple tasks and solve problems
-Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts
Physical Requirements:

While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace. The team member frequently grasps objects. The team member regularly reaches by extending hand(s) and arm(s) in any direction while performing the essential functions of the job. The team member frequently stoops and crouches. The team member frequently pushes and pulls furniture or equipment. Lifting is regularly required to move, clean or prepare rooms. Exerts up to 50 pounds of force occasionally, and/or up to 20pounds of force frequently, and/or up to 10 pounds of force constantly to move objects such as carts, furniture and linens.The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat and humidity found in a laundry facility.
The team member is subject to hazards which includes proximity to moving mechanical parts, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts.

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Pas--a Hotel & Spa is an equal opportunity and E-Verify employer M/F/V/D
(ref. 44505)

Keywords: Pasea Hotel & Spa, Huntington Beach , Housekeeping Supervisor, Hospitality & Tourism , Huntington Beach, California

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