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Registration/Reservations Agent

Company: Campland on the Bay
Location: Huntington Beach
Posted on: May 3, 2021

Job Description:

Job Description Campland on the Bay and Mission Bay RV Resort are full-service, destination RV and tent camping resorts. Located in the Pacific Beach neighborhood of San Diego, we collectively occupy 60 prime acres on Mission Bay just east of Crown Point. We offer over 650 campsites that vary in size and proximity to Mission Bay. We seek friendly and patient people who know their way around a desktop computer, Windows 10 and prior experience with heavy inbound calls. The ideal candidate will have prior experience working in a hotel reservation call center or as a front desk clerk in a hotel setting, outstanding attendance, thick skins, a ton of patience, successful experience talking with guests and potential guests in person and over the phone, problem-solving skills, and quickly able to pick up the reservations software. This opportunity is seasonal (but many of our regular part time and full time employees started with seasonal jobs) at 32-40 hours/week (3-5 shifts). Must be able to work weekends and holidays. Pays $14.50 to $15/hour depending on experience. We are an EOE M/F/D/V. Major job responsibilities: Check-in guests just like at a hotel front desk Answer questions in person or over the phone Answer telephone calls to create new reservations or modify existing reservations with our specialized reservations software using our custom reservations database. Take credit card payments and process other credit card transactions. Type detailed notes Overall, be a proactive guest satisfier. Requires patience, at least 30 wmp typing speed, real ability to use a desk top PC because the software requires users to change screens frequently and type detailed notes while talking to guests or potential guests. Also requires a high school diploma or equivalent. Perks and benefits include use of Campland on the Bay and Mission Bay RV resorts when not working, paid sick time and a supportive co-workers.

Keywords: Campland on the Bay, Huntington Beach , Registration/Reservations Agent, Hospitality & Tourism , Huntington Beach, California

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