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Group Sales Manager

Company: The Waterfront Beach Resort
Location: Huntington Beach
Posted on: March 18, 2023

Job Description:

Seeking a highly skilled and effective Group Sales Manager to join our team!
This position will require flexibility, knowledge, the agility to respond and adapt, see and meet the needs of the moment and the team and keep the primary goal of recovery and team unity in mind. This candidate will be an integral member of the team that leads the charge in driving short term future business back into our destination and our resort. This high performer will actively manage groups opportunities with 10 - 25 guestrooms on peak nights with the potential for a future geographic market when market recovery dictates. This candidate will participate in the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with clients, continually focused on building long-term, value-based client relationships that enable achievement of optimum sales objectives.Responsibilities Include:

  • Respond to sales inquiries with accurate, efficient business evaluation and prompt, measurable response times.
  • Understand the overall market, competitors' strengths and weaknesses, economic and industry trends, supply and demand etc. and strategically sell against our competition.
  • Take initiative to go beyond the ordinary to differentiate us from the competition and create loyalty with a creative selling style that allows your personality to lead the relationship.
  • Understand fully the hotel amenities, venues and options and provide recommendations to create authentic and distinctively different experiences for our group guests.
  • Produce accurate and well communicated proposals and written confirmation to all clients
  • Anticipate our guests' needs and respond promptly.
  • Create, execute and support the implemental aspects of business booked (e.g., generating proposal, writing contract, client correspondence).
  • Maintain timely and accurate recording of activity to include appointments, calls made and business leads.
  • Partner with, understand and prioritize embedded relationships with Hilton's National and Worldwide Sales team, local and regional Destination Management team and intermediary partnerships within the industry and Hilton.Identify and enthusiastically create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc. (when the industry dictates a refocus in these areas) and contact potential clients to build and nurture lasting business relationships.
    • Experience: Previous experience in a sale coordinator or small group sales management position with a minimum of at least one year hotel experience.
    • Flexibility: A strong candidate will operationally and corporately understand the current climate of the industry and adapt with flexibility and understanding to achieve revenue goals with internal and external success among colleagues and clients.
    • Communication: Verbally articulate, excellent listening skills, attention to detail and the ability to communicate effectively in English both verbally and through strong written communication.
    • Presentation: Professional demeanor in conduct and appearance, ready and polished for pop-up site visits, unexpected meetings, etc.
    • Administration: Organization and the adherence to property-specific SOP's, allowing for success and efficiency. An ability to create, implement and analyze processes coupled with a comprehensive knowledge of technical and managerial applications of Delphi, Outlook, Excel, Microsoft Word at minimum.A qualified applicant is not just a proven "closer" who thrives on the challenge of finding new business but understands the operation and the administrative requirements and ensures he/she is fulfilling those needs as an integral part of the team. This candidate will be adaptable, hungry, and ready to join a solid team that is cohesive, communicative and determined to succeed together.Position may be required to work varied schedule that may include evenings/nights, weekends and holidays.Minimum of four years of college level courses with an emphasis on business. Bachelor's degree in Hotel Management, Business Administration, Marketing or Communications preferred. Requires a minimum of two years' experience in hotel sales. Interested applicants, please submit your resume.

Keywords: The Waterfront Beach Resort, Huntington Beach , Group Sales Manager, Executive , Huntington Beach, California

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