J202512043 Field Service Technician 1
Company: Quadient
Location: San Diego
Posted on: January 21, 2026
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Job Description:
Job Description Job Description Company Description At Quadient
, we support businesses of all sizes in their digital
transformation and growth journey, unlocking operational efficiency
with reliable, secure, and sustainable automation processes. Our
success in delivering innovation and business growth is inspired by
the connections our diverse teams create every day, with our
clients and each other. It’s these connections that make Quadient
such an exceptional place to grow your career, develop your skills
and make a real impact – help our future-focused business lead the
way in powering secure and sustainable business connections through
digital and physical channels. Job Description As a Field Service
Technician, you'll represent our company at customer sites,
ensuring smart locker equipment is expertly installed, maintained,
and performing at its best. This role involves traveling to various
locations to install, service, and upgrade smart locker equipment,
while diagnosing and resolving technical issues to keep systems
running smoothly. You'll also train customers on proper equipment
use and maintenance, helping them maximize value from our products.
In addition to your technical skills, you'll serve as a trusted
advisor—listening to customer needs, offering tailored solutions,
and identifying opportunities to enhance their experience. Clear
communication, effective documentation, and managing service tools
and inventory are key to your success in this impactful role.
Working Area includes: Escondido, CA 92025 and up to 35 miles Your
role in our future Install, service, or upgrade equipment onsite at
customer locations. Diagnose and troubleshoot technical issues,
providing effective solutions. Collaborate with customers to
understand requirements and offer technical recommendations.
Provide training and guidance on product operation and maintenance.
Perform routine maintenance and manage stock of replacement parts.
Document technical issues for escalation and evaluate customer
needs for additional products or services. Turn your passion into
performance. Apply now. ? LI-NB1 Qualifications Your profile High
School Diploma/GED or equivalent work experience, with 1-2 years in
electrical/mechanical installation and repair. 1-2 years of
customer service experience, with strong communication skills for
interacting with customers and teams. Ability to diagnose, repair
equipment, and solve problems independently. Strong organizational
skills, attention to detail, and adaptability to changing
priorities. Willingness to travel up to 100% to customer sites,
with a valid driver's license and clean driving record. Capable of
lifting or moving 55 lbs with or without accommodation Knowledge
gaps can be filled. Even if you don’t satisfy every single
requirement or meet every qualification listed, we still want to
hear from you. Additional Information Rewards & Benefits Flexible
Work: Embrace a hybrid work model blending office and remote setup
for a balanced lifestyle. Endless Learning: Access global
opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in
our Philanthropy program. Comprehensive Rewards: Enjoy competitive
Total Rewards covering wellness, work/life balance, and more,
including a generous referral scheme. Caring for Wellbeing: Access
our complimentary employee assistance program for mental health
support. Smart Work at Quadient At Quadient, our Smart Work
approach fosters connection, collaboration, and innovation while
offering flexibility based on role requirements. Whether on-site,
hybrid, or remote, our work environments are designed to support
productivity and engagement. Hybrid employees balance remote and
in-office work, on-site roles contribute daily to our vibrant
workplace culture, and remote employees stay connected through
virtual collaboration and in-person events. No matter where you
work, you’ll be part of a dynamic, people-first community that
drives success together. Be yourself at Quadient Our values define
how we work as a team: Empowerment, Passion, Inspiration and
Community. They inspire us to be EPIC. Together. What makes
Quadient different is how different we are. We’re a team of
individuals with one goal but many perspectives. When you connect
with Quadient, you become part of a community that cares - in a
culture that embraces differences and values every voice. We will
consider any reasonable modifications to the interview process. If
you require any assistance with the application process, please
email us at career@quadient.com Quadient is an Equal Employment
Opportunity Employer. *: We firmly believe in zero discrimination
in employment on any basis, including race, color, religion, sex,
national origin, age, disability, veteran or military status,
genetic information, citizenship status, and any other
characteristics protected by local, state, or federal law. People.
Connected.
Keywords: Quadient, Huntington Beach , J202512043 Field Service Technician 1, Engineering , San Diego, California
