Medical Receptionist - Surgery Center, Huntington Beach

Company: Optum
Location: Huntington Beach
Posted on: January 12, 2022

Job Description:

The Huntington Beach location is seeking a Appointment Scheduler/Medical Receptionist to join their team to work--onsite in a clinical setting.--Seeking a compassionate team player to join the Surgery Center.OVERVIEW OF THE POSITION:Responsible for scheduling patient surgeries and coordinating associated tasks such as verification of eligibility, completion of paperwork and coordination of pre-operative items and tasks.--ESSENTIAL FUNCTIONS:

• Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
• Schedules patient surgeries according to department policies.
• Coordinates and schedules pre-operative laboratory and other testing.
• Acts as a liaison between clinicians and hospitals as needed.
• Verifies insurance and eligibility as needed.
• Obtains all necessary consents prior to surgery.
• Assures that surgeries are pre-authorized if required.
• Processes procedures for collection of co-pays and deductibles.
• Processes surgical disability forms if applicable.
• Assists with pre-operative education as required.
• Adheres to Universal Precautions at all times.
• Adheres to safety policies and procedures at all times.
• Uses, protects, and discloses Optum's patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs additional duties as assigned.EDUCATION:
  • High school diploma, G.E.D. or equivalent.-- Includes special certification required for specific jobs.EXPERIENCE:Minimum:
    • Over 1 year and up to and including 3 years of experience.Preferred:
      • Prior experience as an Appointment Scheduler.
      • Prior experience working with patients.KNOWLEDGE, SKILLS, ABILITIES:
        • Strong customer service skills.
        • Compassionate
        • Computer literate.
        • Proficiency in Microsoft office applications (Word, Excel).
        • Ability to type 25 wpm.
        • Knowledge of medical terminology.
        • Ability to handle multiple telephone calls.
        • Excellent telephone skills and etiquette.
        • Good verbal and written communication skills.
        • Bilingual preferred.Requirement:Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
          Knowledge, Skills, and Abilities:
          • Customer service oriented
          • Enjoys working with customers/patients
          • Team player
          • Excellent verbal and written communication skills
          • Computer literate
          • Able to type 25 wpm.
          • Detail oriented
          • Capable of working independently as required
          • Preferred: Fluent in Spanish or in another language.--Careers with OptumCare. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you'll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)--Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, Huntington Beach , Medical Receptionist - Surgery Center, Huntington Beach, Administration, Clerical , Huntington Beach, California