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Court Attendant Trainee

Company: Superior Court of Orange County, CA
Location: Irvine
Posted on: April 30, 2024

Job Description:

Salary : $3,998.80 - $4,955.60 Monthly

Location : Orange County Superior Court, CA

Job Type: Full-Time Regular

Job Number: 0724SG-0424

Department: Court Operations

Opening Date: 04/25/2024

Closing Date: 5/9/2024 11:59 PM Pacific

Position Information

The Superior Court of California, County of Orange

is now accepting applications for:

COURT ATTENDANT TRAINEE

ANNUAL SALARY
$47,985.60 - $59,467.20

BENEFIT HIGHLIGHTS
Choice of five medical plans

Defined Benefit Retirement Plan (2.50% at 67 formula)

Health Reimbursement Arrangement (HRA)
Vacation and sick leave packages
14 paid holidays per year
Defined benefit retirement/pension plan
Tuition reimbursement
Optional deferred compensation program (457 plan)

Deadline to apply for this recruitment is Thursday, May 9, 2024, at 11:59 PM PST.

This recruitment is open to external candidates, internal OCSC employees, and internal OCSC promotions. The eligible list established from this recruitment will be used to fill current and future vacancies.

ABOUT THE OPPORTUNITY
The Court Attendant Trainee performs responsible and specialized administrative duties as a Deputy Clerk of the Court assigned to a civil courtroom. Performs other work as assigned or required. Incumbents provide courtroom and case processing support, advise the public of acceptable courtroom decorum, and functions as the Court's liaison with jurors; and performs other work as assigned or required.

The Court Attendant Trainee is used as the entry level classification for training purposes. Incumbents must demonstrate satisfactory performance and advance to Court Attendant (journey level) class by the end of the twelve (12) month probationary period. There is no permanent status as a Trainee. Upon promotion incumbents serve six (6) month promotional probation.

Court Attendants are distinguished from Legal Processing Specialists (LPS) in that the Court Attendants support the efficient operation of their assigned civil courtrooms, maintain the integrity of the jury, and perform other duties to support the courtroom. LPS work primarily in the public service areas of the Clerk's Offices rather than in civil courtrooms and are assigned to all case types. Court Attendants may also be assigned to perform tasks outside the courtroom but the primary function is to support civil courtrooms.

Incumbents are required to exercise excellent judgment and perform their duties with the highest degree of integrity in order to uphold the public's trust and confidence in the administration of justice.
Examples of Duties

Duties may include, but are not limited to the following:

  • Open court sessions; serve as liaison between attorneys, jurors, witnesses, parties to cases and the judicial officers and other courtroom staff.
  • Observe people and activities during court sessions and report disruptions, security violations or suspicious items to Sheriff's or other appropriate personnel; use alarm systems and contact appropriate resource in the event of emergency situations; comply with evacuation plan and report actions as necessary.
  • Direct members of the media and the public to appropriate area or personnel and respond to questions in a courteous and service-oriented manner.
  • Instruct jurors and the public on appropriate courtroom protocol.
  • Assist courtroom clerks during jury selection process.
  • Review documents for completeness, accuracy and conformance to rules, codes, policies, and protocols.
  • Prepare court calendars, documents and case files for hearings. To view the full job description, please click on the following link:

    COURT ATTENDANT TRAINEE

    Minimum Qualifications

    COURT ATTENDANT TRAINEE:
    One (1) year full time (or equivalent) experience of clerical, customer service, legal/court case processing or other experience that would demonstrate possession of the required knowledge and abilities.

    SUBSTITUTION:
    Completion of twenty-four (24) college semester units or thirty-six (36) quarter units in business administration, administration of justice, or a closely related field from an accredited college or university may be substituted for up to one (1) year of experience. Note: To receive substitution credit, a copy of your official college transcripts must be included with your application.

    Required Knowledge and Abilities

    Knowledge of (General Knowledge Required for Journey Level Court Attendant)
    • Legal terminology and court procedures; customer service practices; problem solving and conflict resolution techniques; modern office procedures and equipment.
    • Correct English usage, including spelling, grammar and punctuation, basic mathematical calculations.
    • Clerical and legal record keeping practices and procedures; preparation of correspondence, reports and statistical summaries.
    • Modern office methods; personal computers, commonly used software applications, court case management system, computerized data and record keeping systems.
    • Functions, practices and procedures in a courtroom and the legal system.
    • Telephone usage and etiquette.
    • Alphabetic, numeric, and chronological indexing of records and files.
    • Court procedures, rules and protocols; record maintenance processes and procedures.
    • California Codes and Rules of the Court pertaining to Civil court operations.
    • Purpose and processing of court related documents, operations, procedures and jurisdictions of the court. Ability to
      • Observe situations, recognize when to react and take appropriate course of action; use good judgment and interpersonal skills to calm disputes in the courtroom and surrounding areas of responsibility.
      • Listen and obtain accurate and complete information from judicial officers, court staff, attorneys, jurors, and other personnel to identify and appropriately respond to their needs.
      • Communicate clearly, both orally and in writing, with judicial officers, court staff, attorneys, jurors, law enforcement or public agency personnel, and the public; understand and carry out oral and written instructions.
      • Maintain order and silence in a courtroom; assist judicial officers, attorneys, and other personnel; remain calm in a fast-paced work environment while effectively handling competing and multiple tasks.
      • Accurately and quickly use a computer system to retrieve information, record entries, and/or update case information; operate and set up equipment used in the courtroom.
      • Use tact and diplomacy when dealing with sensitive and/or confidential issues and situations; establish and maintain cooperative working relationships with judicial officers, court staff, and other personnel encountered in the course of work.
      • Interact with the public and others in a high visibility and/or high-volume environment which may involve intense and difficult situations; ensure parties conform to rules and procedures; elevate issues to the judicial officer, security or management for resolution when appropriate.
      • Schedule cases, notify concerned parties, place cases on calendar, and assemble case documents; compile a variety of narrative and statistical reports and court case statistics.
      • Read and understand correspondence and forms; learn court methods, procedures, rules and legal terminology. Carry our duties in accordance with applicable policies and procedures, and within scope of responsibility.

        CLASSIFICATION REQUIREMENTS:
        Must wear court-provided or approved attire.

        Additional Information

        APPLICATION PROCESS
        All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, click

        For tips on completing/updating your application, refer to our "Helpful Application Tips" guide by clicking

        Resumes will not be accepted in lieu of the required application and supplemental questionnaire.

        Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one.

        SELECTION PROCESS
        Candidates who meet the minimum qualifications will be referred to additional steps in the selection process, which includes a background check to evaluate compatibility with court employment and a reference check.

        STEP 1: Applications will be reviewed to identify candidates who meet the minimum qualifications. Only those who meet the minimum qualifications will proceed to the next step in the recruitment process.

        STEP 2: Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted.

        STEP 3: Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list is not a guarantee of interview or employment.

        All candidates will be notified via email of their status at each step of the process.

        REASONABLE ACCOMMODATIONS
        Orange County Superior Court provides reasonable accommodations for applicants with disabilities, upon request. Please contact the Human Resources Department at if you feel that you will need a reasonable accommodation for any aspect of the selection process.

        PRACTICE TESTS
        General practice tests are available to help candidates prepare for online examinations. An interactive, Online Test Preparation System for taking practice tests may be accessed on the SHL website. Please note that the test(s) offered on this site only serve as guides. The test questions that you complete during your actual test may vary in format, content, and level of difficulty. To access the practice tests, please visit

        ELIGIBLE LIST
        This recruitment will be used to establish an eligible list for current and future vacancies. The eligible list will remain active until the list is exhausted or a new recruitment opens.

        STATUS NOTIFICATIONS
        You will be notified by email during the process of this recruitment through GovernmentJobs.com. Please check your email spam/junk folders and accept emails ending with GovernmentJobs.com and occourts.org. If your information changes, please update your profile at

        eVERIFY
        The Superior Court of California, County of Orange participates in the e-Verify program.

        QUESTIONS?
        For questions regarding this recruitment, please contact Joseph Salafia at For general employment information, please click

        An Equal Opportunity Employer

        INSURANCE PLANS: Employees have an option to enroll in one of five medical plans; three HMO's (Cigna Select, Cigna Choice, and Kaiser Choice) and two PPO's (Wellwise Choice or Sharewell Choice), both administered by Blue Shield. The employee contributions toward the HMO or PPO insurance vary based on plan, coverage level and participation in the annual wellness credit program. To view health plan rates and summaries of benefits and coverage, click

        Various non-medical benefits (dental, vision, life insurance, accidental death and dismemberment insurance, short-term disability (STD) insurance) are available and are administered by the Orange County Employees Association (OCEA).

        HEALTH REIMBURSEMENT ARRANGEMENT: The Court will contribute $60.00 per pay period into individual employee Health Reimbursement Arrangement (HRA) accounts for eligible full-time employees ($30 per pay period for part-time). This Court contribution will increase 2.5% annually each first full pay period in July, beginning July 2024.

        LONG-TERM CARE: CalPERS Long-Term Care coverage is available to current and former California public employees, retirees, their spouses, parents, parents-in-law, children, siblings (including stepbrothers and stepsisters), grandparents, grandchildren, nieces, nephews, aunts, uncles, sons-in-law, daughters-in-law between the ages of 18 and 79 when they apply. Eligible family members may apply even if the public employee or retiree who makes them eligible does not apply or is not approved for coverage. NOTICE: CalPERS has temporarily suspended open enrollment for the Long-Term Care Program due to current uncertainty in the long-term care market. Therefore, until further notice, CalPERS will no longer accept new applications for coverage at this time.

        RETIREMENT: Defined Benefit, fully qualified plan based on the County Employees Retirement Law of 1937 (Government Code Section 31450 et. al.). Employee and Court contributions are based on several variables including age, hire date, and salary. The plan is administered by an independent agency, Orange County Employees Retirement System (OCERS), and has reciprocity with various California systems. Currently, eligible new employees hired on or after January 1, 2013, will be enrolled in a defined benefit retirement plan referred to as Plan U (2.5% at 67 formula). *If you were employed by an OCERS employer or reciprocal agency prior to January 1, 2013, you have less than a six-month break in service, and reciprocity is established, you may be eligible to select from two other retirement pension formula options (Plan J or Plan P). See website for more information.

        DEFERRED COMPENSATION: Optional deferred compensation 457 & Roth 457 Deferred Contribution Plans are available.

        VACATION ACCRUAL: New full-time employees earn 80 hours of vacation after the employee has accumulated 2,080 regularly scheduled paid hours (after approximately 1 year of service). Following the first year, vacation is accrued as follows: 1-3 years, 80 hours per year; 4-9 years, 120 hours per year; 10-19 years, 160 hours per year; 20 or more year, 200 hours per year. Maximum accrual of hours: 0-9 years; 240 hours; 10 or more years, 320 hours. Part-time employees accrue vacation on a prorated basis.

        HOLIDAYS: 14 paid holidays per year.

        SICK LEAVE: 0-3 years accrue 72 hours of sick time per year as full-time employees. After 3 years, full-time employees accrue 96 hours per year. Part-time employees accrue sick leave on a prorated basis. Unlimited accrual. Some sick leave maybe converted to cash or vacation time

        COMP TIME: All employees receive compensatory time every March. Full-time employees receive 4 hours and part-time employees receive 2 hours.

        BEREAVEMENT LEAVE: 5 days of paid leave per qualifying instance.

        UNEMPLOYMENT INSURANCE: Court pays into county administered insurance fund.

        OVERTIME: In addition to legally required overtime, the Court pays overtime to represented, FLSA-exempt employees for work ordered and performed in excess of 40 hours per week. Represented Court Technology employees who are FLSA-exempt earn overtime for work ordered and performed in excess of 80 hours per pay period.

        WORKERS' COMPENSATION: Administered by the Judicial Council's, third party administrator.

        EDUCATION REIMBURSEMENT: Court reimburses up to $3,500 per year of tuition for approved, necessary courses, subject to availability of funds.

        FEDERAL STUDENT LOAN REPAYMENT AND FORGIVENESS PROGRAMS: Employees of the Court may be eligible for Federal Student Loan Repayment and Loan Forgiveness Programs.

        BILINGUAL PAY: Available at additional $0.58/hour for selected classes in selected positions.

        EXCEPTIONAL BILINGUAL PAY: Available for specific classes at a rate of $1.15/hour in selected positions.

        EMPLOYEE ASSISTANCE PROGRAM (EAP): Court offers EAP confidential services to assist employees with marital, family, emotional, legal, financial, and chemical dependency problems. This service is offered 24 hours a day, 7 days a week.

        DISCOUNT PROGRAMS: There are numerous discount programs available to Court employees. These include, but are not limited to discounts on hearing aids, pet insurance, local attractions, technology products, wellness services and gym memberships.

        ONLINE PRIVACY BENEFIT: Employees may elect to enroll in a voluntary online privacy protection plan provided by IronWall360. This benefit helps protect employee's online privacy by searching the Internet and locating any personal information and making sure it is removed.

        Provisions are subject to terms:

        01

        INSTRUCTIONS: The information you provide on this questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the selection process. Be as specific as possible and include all information requested. If you do not have experience in an area, please answer "N/A". Statements such as "see application," will not be accepted in lieu of a response. All employers referenced on this questionnaire must be listed on your application. Do you understand these instructions?
        • Yes
        • No

          02

          I understand that a r--sum-- MAY NOT be submitted in lieu of the employment application (or completion of the work history section of the application). A r--sum-- may be submitted in addition to the employment application, but applicants are selected for an interview and/or testing based primarily on information supplied by the application and supplemental forms. Do you understand these instructions?
          • Yes
          • No

            03

            RESIDENCY/WORK ELIGIBILITY REQUIREMENT: I understand that I may live outside of the State of California while participating in a recruitment process, and that if I am selected for this position, I must reside within the State to be eligible for Court employment. In addition, work performed while working for the Court, even remote work, must be done within the State of California. Please note the Orange County Superior Court does not sponsor work visas for applicants. Do you understand this requirement?
            • Yes
            • No

              04

              Do you have a degree in any of the following areas: Business Administration, Administration of Justice, or a closely related field?
              • I do not have a degree.
              • I have an Associate's degree or higher in a field other than Business Administration or Administration of Justice.
              • I have an Associate's degree in Business Administration or Administration of Justice.
              • I have a Bachelor's degree or higher in Business Administration or Administration of Justice.

                05

                If you do not have a Bachelor's degree or higher in Business Administration, Administration of Justice or a closely related field, but have completed some college coursework in those areas, list the coursework here. Include the course title, course number, college/university attended and number of units received for each class listed. Enter "N/A" if not applicable.

                06

                Education Verification: to receive substitution credit, a clear copy of your transcript must be attached with your application. o you understand that if no transcripts are attached, you will not receive substitutional credit or move forward in the process.
                • Yes
                • No

                  07

                  Do you have at least one (1) year of full-time experience in clerical, customer service and/or legal/court case processing?
                  • Yes
                  • No

                    08

                    If you answered YES to the previous question: Please describe your experience and include the name of your employer(s), dates of employment where you demonstrated this experience, and the title(s) of your position. Employers referenced in response to this question must also be included in the work experience section of your application.

                    09

                    Do you have any experience with public speaking or presenting information orally to members of the public?
                    • Yes
                    • No

                      10

                      If you answered YES to the previous question, please describe your experience. Include any course work or training you may have taken, as well as any past or present work experiences that required speaking in public. Include a brief description of the information that you had to present and the size group(s) you have addressed. Enter "N/A" if not applicable.

                      11

                      Are you a current Orange County Superior Court employee?
                      • Yes
                      • No

                        12

                        If you answered YES to the previous question, please list your current classification, department and justice center.

                        Required Question

Keywords: Superior Court of Orange County, CA, Huntington Beach , Court Attendant Trainee, Other , Irvine, California

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